How can we help?
Find answers below or reach out directly — we respond within 24 hours.
Frequently Asked Questions
Is Eras Daily free?
Yes — Eras Daily is completely free to download and use. There is an optional one-time $29.99 lifetime upgrade to remove ads forever.
How often is the content updated?
News is refreshed every hour. Concert dates are updated daily from Ticketmaster. Videos and songs are updated regularly by our team.
The concerts page shows no upcoming shows. Why?
This means there are no currently announced Taylor Swift tour dates. The page updates automatically as soon as new dates are announced.
How do I remove ads?
Tap the 'Ad-Free' button in the top bar and complete the one-time $29.99 purchase. This removes ads permanently on all your devices.
I purchased Ad-Free but ads are still showing.
Please contact us at the email below with your purchase receipt and we'll restore your access within 24 hours.
Is this an official Taylor Swift app?
No — Eras Daily is an unofficial fan-created app. We are not affiliated with Taylor Swift, TAS Rights Management, or Republic Records.
How do I request a refund?
For iOS purchases, refunds are handled by Apple via reportaproblem.apple.com. For Android via Google Play's refund policy.
Still need help?
Contact Us